Improve sales, marketing and customer care
Adacta’s industry-specific know-how and competencies for delivering CRM solutions were recognized by Microsoft with a Gold Customer Relationship Partnership for the Adriatic Region. We develop industry-specific CRM solutions and provide custom CRM deployments that are suitable for any company’s specific needs.
Connect for a better performance
Connect sales, marketing and improve customer experience.
STAY FOCUSED. WIN FASTER. BUILD TRUST.
Your customers know more than ever before—making buying decisions before you can even engage. Your sales team must adapt to the new customer journey—building deeper relationships with customers and personalizing every interaction.
With the Microsoft Dynamics sales CRM, your salespeople can sell more effectively in this new era. By providing the essential insight, guidance, and tools that salespeople need, you can focus on the right customers and priorities, win faster by collaborating with colleagues to harness the power of the entire organization, and build a trusted relationship with customers through personalized and relevant engagements.
BUILD BRAND. ENGAGE ON TO ONE. DEMONSTRATE.
The world is changing, and this impacts how companies need to engage. Customers now are 57 percent through the buying cycle before they even involve you. When the customer does reach out, marketers—now more than ever—must be there every step.
Microsoft Dynamics Marketing is a CRM marketing solution that enables your team to plan, execute, and measure campaigns across channels, from start to finish, to bring your marketing vision to life. You can engage customers one to one across channels, build your sales pipeline, and demonstrate the impact of your marketing investments—in real time.
EARN LOYALTY. EMPOWER AGENTS. STAY AGILE.
Delivering exceptional customer experiences means that every interaction matters. Our CRM Service by Microsoft Dynamics, empowers agents with everything they need, at their fingertips, to deliver superior service—from one consolidated view—giving agents the opportunity to focus on their customers rather than on navigating multiple screens and systems.
Service by Microsoft Dynamics is a customer service CRM that can help you earn customers for life. Through cross-channel service, increased agent productivity, and adaptive service models, it can also help to decrease cost per case and increase agent satisfaction. And happier agents are twice as likely to deliver on critical customer satisfaction metrics.
See related news, blogs, videos and press.
One of the most important takeaways from the 14th Microsoft's Worldwide Partner Conference (WPC16) that took place in Toronto this July was digital transformation and Microsoft’s advance in developing new integrated solutions that can help companies meet the needs of the dynamic and ever-changing business market.
Adacta, the leading Microsoft Dynamics Partner in Slovenia, Croatia and Serbia, has once again been named to the President’s Club for Microsoft Dynamics.
Qonnections brings together those who are all about data — working with it, analyzing it, and using it to grow their businesses. Traditionally Qonnections was all about Qlik's partners, but this year partners were joined by Qlik's customers from around the globe. 3.000 people, customers, partners and data enthusiast gathered in Orlando to hear from inspiring speakers and to connect.
CRM Related solutions
We develop industry specific CRM solutions, which run on Microsoft Dynamics CRM Platform.
Case study | Adria Airways
Case study | Axa Osiguranje
Case study | Delo
Adacta‘s CRM references
See many of our successful CRM implementations in the Adriatic region.
Meet our partners
With our partners we deliver better solutions for your business.