CRM - Solutions - Adacta
Win in the competitive utility market with
Utilities CRM

Utilities CRM - CRM solution developed for the utility industry.

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Insure your business with
AdInsure.CRM

Adinsure.CRM - CRM solution developed for the insurance industry.

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Improve sales, marketing and customer care

Adacta’s industry-specific know-how and competencies for delivering CRM solutions were recognized by Microsoft with a Gold Customer Relationship Partnership for the Adriatic Region. We develop industry-specific CRM solutions and provide custom CRM deployments that are suitable for any company’s specific needs.

 

 

Connect for a better performance

Connect sales, marketing and improve customer experience.

STAY FOCUSED. WIN FASTER. BUILD TRUST.

Your customers know more than ever before—making buying decisions before you can even engage. Your sales team must adapt to the new customer journey—building deeper relationships with customers and personalizing every interaction.

With the Microsoft Dynamics sales CRM, your salespeople can sell more effectively in this new era. By providing the essential insight, guidance, and tools that salespeople need, you can focus on the right customers and priorities, win faster by collaborating with colleagues to harness the power of the entire organization, and build a trusted relationship with customers through personalized and relevant engagements.

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BUILD BRAND. ENGAGE ON TO ONE. DEMONSTRATE.

The world is changing, and this impacts how companies need to engage. Customers now are 57 percent through the buying cycle before they even involve you. When the customer does reach out, marketers—now more than ever—must be there every step.

Microsoft Dynamics Marketing is a CRM marketing solution that enables your team to plan, execute, and measure campaigns across channels, from start to finish, to bring your marketing vision to life. You can engage customers one to one across channels, build your sales pipeline, and demonstrate the impact of your marketing investments—in real time.

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EARN LOYALTY. EMPOWER AGENTS. STAY AGILE.

Delivering exceptional customer experiences means that every interaction matters. Our CRM Service by Microsoft Dynamics, empowers agents with everything they need, at their fingertips, to deliver superior service—from one consolidated view—giving agents the opportunity to focus on their customers rather than on navigating multiple screens and systems.

Service by Microsoft Dynamics is a customer service CRM that can help you earn customers for life. Through cross-channel service, increased agent productivity, and adaptive service models, it can also help to decrease cost per case and increase agent satisfaction. And happier agents are twice as likely to deliver on critical customer satisfaction metrics.

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Adacta, the leading Microsoft Dynamics Partner in Slovenia, Croatia and Serbia, has once again been named to the President’s Club for Microsoft Dynamics. 

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Customer evidence

Case study | Adria Airways

Solution: ERP, CRM | Products: Dynamics NAV, Dynamics CRM | Industry: Transport & Logistics
Adria Airways, the Slovenian national airline,  opted for a difficult, but necessary project: renovation of business information system. In the first stage, the project was aimed at implementation of new, integrated business solution. The second...
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Case study | Axa Osiguranje

Solution: CRM | Products: AdInsure.CRM | Industry: Insurance
"AXA Osiguranje“ je članica mednarodne skupine AXA Group, ene izmed vodilnih globalnih podjetij na področju zavarovalništva in upravljanja premoženja. Več kot 161.000 zaposlenih skrbi za več kot 103 milijone naročnikov v 59 državah...
View case study

Case study | Delo

Solution: ERP, CRM, BI | Products: Dynamics AX, Dynamics CRM, Qlik | Industry: Other
Delo, d. d. is a leading Slovenian publisher competing in a demanding market and facing new challenges to its business. The company responded by investing in its IT infrastructure and replacing manual processes and legacy solutions with a modern IT...
View case study

Adacta‘s CRM references

See many of our successful CRM implementations in the Adriatic region.

Meet our partners

With our partners we deliver better solutions for your business.

ClickDimensions
Email Marketing and Marketing Automation for Microsoft Dynamics CRM
Ferranti
Adacta is Mecoms partner for the Adriatic Region. 
Microsoft
KingswaySoft
KingswaySoft is an integration solution provider with clients from over 60 countries and...

Get in touch

Need more information? Get in touch with our sales representative in your nearest region.

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