Microsoft Dynamics CRM Leader in Gartner's Magic Quadrant
Microsoft Dynamics CRM and Microsoft Dynamics CRM Online as Leaders in this year's Gartner's Magic Quadrant, on strength of product capabilities, interoperability with Microsoft Office 365 and end-user satisfaction.
Microsoft anded not one but TWO products in Gartner’s Sales Force Automation Magic Quadrant: Microsoft Dynamics CRM and CRM Online, which are considered at two different products.
About Microsoft Dynamics CRM:
A strength of the platform is “Microsoft continues to maintain a large community of VARs and ISVs for selling, implementing and maintaining on-premises SFA implementations.”
About Microsoft Dynamics CRM Online:
“Microsoft offers predictive analytics for sales behavior analytics and trend analysis. Surveyed users indicate improved satisfaction with ability to build custom reports and dashboards, which addresses a gap that Gartner noted in last year’s Magic Quadrant.”