Microsoft Dynamics 365 for Finance and Operations and Business Central – Lösungen für verschiedene Branchen
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For a wide range of businesses, large and small, customer relationship management (CRM) systems are the most critical system when it comes to customer contact. However, in this day and age the biggest importance no longer resides within CRM – it is almost guaranteed that your Call Center will be the first contact you have with the customer, and you should be placing additional focus there.
The modern business is not bound to offices and office desks. Work from home, through remote access and alike, is becoming increasingly popular. Accordingly, modern business also implies work on the move and access to information through any device and from any location.